In Unified Service Desk I often only want to run actions when a particular tab is open. The problem is users are unpredictable things and they may have closed the tab without me knowing or maybe they never opened it. I could just run all the actions regardless and ignore any errors. But I don’t like doing that and it isn’t an efficient way of designing a solution. So, what so we do?
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I'm a UK based Microsoft Dynamics 365 functional consultant with 30+ years experience in IT.
I'm available on an ad hoc basis to provide training and consultancy on any Dynamics 365 project. And of course I'd love to be involved in your Unified Service Desk project!
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