Prevent Contact creation in D365 on tracking Emails from new recipients

Typically, when you track Email/Appoint records from Outlook, unknown senders are created as Contacts in Dynamics 365?

A new Email from unknown recipient.

newEmail

And if you track this Email using D365 App For Outlook, a new Contact is created in D365 without you being notified about it.
contactCreated

And the Email from the Saved Contact in D365 appears like this
emailFromSavedContact

Now, this could be unwanted. And there’s a simple…

Continue Reading priyeshwagh777’s Article on their blog

Prevent Contact creation in D365 on tracking Emails from new recipients

Blog Syndicated with priyeshwagh777’s Permission

Author: Priyesh Wagh

Share This Post On