Microsoft Dynamics 365 without code: Whats New in April 19′ update

This blog is part-1 of a series of blog on what I find is new and interesting in the April-19 update of Dynamics 365 Customer Engagement.
Microsoft has provided a list of updated and new features in the April 2019 update release notes. I had written earlier about the Sales AI capabilities in Dynamics 365. This blog focus is on Customer Service and specifically the very new upcoming feature…

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Microsoft Dynamics 365 without code: Whats New in April 19′ update

Blog Syndicated with Mihir Shah’s Permission

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Mihir Shah
Mihir Shah
helping clients in their digital transformation journey with Microsoft Dynamics 365, Power BI @ IBM, father of 2 kids loves nature and national parks

Author: Mihir Shah

helping clients in their digital transformation journey with Microsoft Dynamics 365, Power BI @ IBM, father of 2 kids loves nature and national parks

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