Rating Models and Rating Values are attributed to Bookable Resources in Dynamics 365 PSA and Field Service. Out-of-the-box, there are 3 Rating Values – Familiar, Good & Proficient. But obviously, you want to customize to have your own.
This is a tricky change and this post will exactly describe before you end up doing something wrong.
If you think all you need to do is add a Rating Value to…
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