Creating a Custom Flow for Virtual Agent Experiences – crmcat

This blog post is an extension of the Getting Started with Virtual Agents, so if you’d like the background or know how to get started before you read this, check out that post first!

Custom Flows in the Virtual Agent Experience need to meet some specific requirements to display, because VA’s don’t just allow any old Flow to be used. I’ve listed them below.

  • Flows MUST be in a…

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Creating a Custom Flow for Virtual Agent Experiences – crmcat

Blog Syndicated with admin’s Permission

Author: Sarah Critchley

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