Create ServiceNow Incident From Dynamics: Dynamics, Flow, ServiceNow – YouTube



In this 4 minute video I use Flow to create a new Incident whenever a Contact is added to Dynamics. This is the first of two videos. In the second video (https://youtu.be/HRK4hF-o_a4) I create a new ServiceNow user if needed.

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Phil Topness
I'm irrationally excited about applying technology to help people better do what they need to do. I lead Microsoft Dynamics and Power platform (PowerApps, Flow, etc.) for Accenture Federal Services. I get to share this through lots of presentations & demos, by building new software and by working with teams to help them use the platform to deliver high performance.

I'm passionate about the plight of the users of the software produced by our projects (and yours) and helping those users get better functionality, sooner. I'm also passionate about ensuring that the teams making that software can do so with predictability and sustainability leading to better end products and work-life balance.

Author: Phil Topness

I'm irrationally excited about applying technology to help people better do what they need to do. I lead Microsoft Dynamics and Power platform (PowerApps, Flow, etc.) for Accenture Federal Services. I get to share this through lots of presentations & demos, by building new software and by working with teams to help them use the platform to deliver high performance. I'm passionate about the plight of the users of the software produced by our projects (and yours) and helping those users get better functionality, sooner. I'm also passionate about ensuring that the teams making that software can do so with predictability and sustainability leading to better end products and work-life balance.

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