MB-900 Microsoft Dynamics 365 Fundamentals – Support
Apr24

MB-900 Microsoft Dynamics 365 Fundamentals – Support

Support for Dynamics 365 varies by product Customer Engagement – Help and Support in Power Platform Admin Centre Finance & Operations – Lifecycle Services (LCS) Retail – Lifecycle Services (LCS) Talent – Lifecycle Services (LCS) Business Central – via Partner You can also obtain support from the Community: http://community.dynamics.com See

Read More
MB-900 Microsoft Dynamics 365 Fundamentals – Trials
Apr24

MB-900 Microsoft Dynamics 365 Fundamentals – Trials

Via http://trials.dynamics.com there are trials for the following Dynamics 365 Apps: Sales Enterprise Sales Professional Customer Service Field Service Project Services Automation Marketing Finance & Operations Retail Talent Business Central There is no self-service trial for Marketing, only a concierge trial where you have to contact Microsoft first. The… Continue Reading Julian Sharp’s Article on their...

Read More
MB-900 Microsoft Dynamics 365 Fundamentals Revision Guide
Apr24

MB-900 Microsoft Dynamics 365 Fundamentals Revision Guide

I am writing a series of posts to help prepare and revise for the Microsoft Dynamics 365 Fundamentals exam, MB-900. Below are the skills measured in the exam with a collection of links to the posts. This is a work in progress so please check back regularly. Understand Dynamics 365 (40-45%) Understand apps for customer engagement Microsoft Dynamics… Continue Reading Julian Sharp’s Article on their...

Read More
MB-900 Microsoft Dynamics 365 Fundamentals – Training
Apr23

MB-900 Microsoft Dynamics 365 Fundamentals – Training

There are various materials available for training On Microsoft Learn, http://aka.ms/LearnDynamics There is a Microsoft Official Course, MB-900T01, which is available from various learning partners and is also on OpenEdX. The other source of learning is Microsoft Docs https://docs.microsoft.com/dynamics365 Like this:Like Loading… Related

Read More
Dynamics 365 Fundamentals | Microsoft Dynamics 365 UK MCT
Apr23

Dynamics 365 Fundamentals | Microsoft Dynamics 365 UK MCT

Microsoft have released a new exam, MB-900, Microsoft Dynamics 365 Fundamentals. This certification is aimed at those new to Dynamics 365, or those involved in selling Dynamics 365 but I think it is an interesting exam for all those working with Dynamics 365 in whatever form. The exam has four areas in its Objective Domain. Understand Dynamics 365… Continue Reading Julian Sharp’s Article on their...

Read More
Dynamics Training on Microsoft Learn
Mar08

Dynamics Training on Microsoft Learn

Microsoft have closed down Microsoft Virtual Academy, are closing down the Dynamics Learning Portal and the Customer Training portal and moving everything to Microsoft Learn https://aka.ms/Learn as well as creating new material. This is great as it makes the accessing the material a lot easier for everyone. The downside is that there is no way of keeping track of new or updated learning… Continue Reading Julian Sharp’s...

Read More
So you’ve been on App in a Day, what next?
Feb21

So you’ve been on App in a Day, what next?

I’ve been busy for the past couple of months delivering across Europe what I think is the best one day learning experience Microsoft has ever produced, the PowerPlatform App In a Day (AIAD). Everywhere I have delivered AIAD I have met people enthused by PowerApps and Flow and how the Power Platform can help them meet the needs of their users. However,… Continue Reading Julian Sharp’s Article on their...

Read More
Microsoft Dynamics 365 and Business Apps Readiness and Certification UK update
Feb21

Microsoft Dynamics 365 and Business Apps Readiness and Certification UK update

Dynamics certifications are changing. Join the Dynamics 365 and BizApps Readiness Certification Community Call to find out what’s happening and how it affects you. Hear about the exam retirements and the0 new role-based certifications and associated exams for Dynamics 365 Customer Engagement next Thursday 28th February at 14:30 (GMT) Register at Microsoft… Continue Reading Julian Sharp’s Article on their...

Read More
Upgrade Common Data Service from v1 to v2
Feb08

Upgrade Common Data Service from v1 to v2

If you have a CDS v1 database, you can upgrade to v2 now and you must upgrade by 15th March or your database will be deleted! We have a CDS database, originally provisioned in late 2016. Here are the steps. First, navigate to the PowerApps Admin Centre, https://admin.powerapps.com Your environment, will be highlighted, so go ahead and select Upgrade Now.

Read More
Microsoft Dynamics 365 Customer Engagement Core Exam
Jan31

Microsoft Dynamics 365 Customer Engagement Core Exam

There is a new exam, MB-200, Microsoft Dynamics 365 Customer Engagement Core been released. This is an exam that you will need to take to gain any of the new role based certifications. The exam has six areas in its Objective Domain. Perform Discovery, Planning, and Analysis (5-10%) Manage user experience design (20-25%) Manage Entities and Data… Continue Reading Julian Sharp’s Article on their...

Read More
New Certifications for Dynamics 365 Customer Engagement
Jan31

New Certifications for Dynamics 365 Customer Engagement

Microsoft have announced new certifications and exams for Dynamics 365 CE and F&O. Roles There are new role based certifications: The role based certifications require two exams. Exams There is a new Dynamics 365 Fundamentals exam, MB-900, coming out at the end of March which I think will be positioned similarly to the AZ-900 Azure Fundamentals i.e., an… Continue Reading Julian Sharp’s Article on their...

Read More
Dynamics 365 Saturday Glasgow 26th January
Jan16

Dynamics 365 Saturday Glasgow 26th January

Join me in Glasgow on January 26th at Dynamics 365 Saturday Scotland to see my session on creating better Dynamics 365 solutions for users with Azure Limited FREE tickets –  https://www.eventbrite.co.uk/e/d365-saturday-scotland-tickets-51339965218?utm_term=eventurl_text #D365SatSco #MSDyn365 #Azure #NeverStopLearning Like this:Like Loading…

Read More
Azure Fundamentals Certification Study Group
Dec21

Azure Fundamentals Certification Study Group

I am planning an online group learning program for Dynamics people wanting to take the Azure Fundamentals exam, AZ-900. This will be an online group starting in early 2019, that will meet 1-2 times per week to learn Azure and prepare for the exam. Places will be limited. To apply fill in the form at http://tinyurl.com/az900sg Like this:Like Loading…

Read More
Biz Apps Readiness Community Call UK December 2018
Dec20

Biz Apps Readiness Community Call UK December 2018

Here are the resources from this month’s BizApps Readiness Community Call Microsoft Apprenticeships for Dynamics Levels https://www.gov.uk/apprenticeships-guide Providers: Bespoke Programmes to fit your business or requirements Defined Programmes such as Dynamics Software Developer

Read More
Retirement of Dynamics 365 Exams and Certifications
Dec20

Retirement of Dynamics 365 Exams and Certifications

Microsoft have announced the retirement of Dynamics 365 exams. Dynamics 365 Customer Engagement exams retiring on 31st March 2019: MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment MB2-717 Microsoft Dynamics 365 for Sales MB2-877 Microsoft Dynamics 365 for Field Service This also means that MCSA: Dynamics 365 certification will be… Continue Reading Julian Sharp’s Article on their...

Read More
My Presentation at Dynamics 365 User Group London
Nov23

My Presentation at Dynamics 365 User Group London

The user group in London this week was very successful with over a hundred people attending. My talk was on removing the barriers to certification. I have been asked for my slides, well they are now up on the CRMUG site Like this:Like Loading… Related About Julian Sharp I have worked with… Continue Reading Julian Sharp’s Article on their blog

Read More
Dynamics Live Drive | Microsoft Dynamics 365 UK MCT
Nov12

Dynamics Live Drive | Microsoft Dynamics 365 UK MCT

If you are a partner and currently use trials for demos, there is a new demonstration resource, Live Drive. Sign up for the webcast on 27th November to learn more https://www.microsoftevents.com/profile/form/index.cfm?PKformID=0x5329558abcd Like this:Like Loading… Related About Julian Sharp I have… Continue Reading Julian Sharp’s Article on their blog

Read More
Come and see or hear me
Nov12

Come and see or hear me

I will be presenting or speaking at the following events D365/CRM User Group London 21st November D365UG/CRMUG London – November 21st 2018 REGISTRATION IS NOW CLOSED DUE TO REACHING OUR MAXIMUM NUMBER OF ATTENDEES . WE CANNOT GUARENTEE PowerApps App in a Day Copenhagen Denmark 27th...

Read More
Biz Apps Readiness Community Call UK November 2018
Nov12

Biz Apps Readiness Community Call UK November 2018

Here are the resources from this month’s BizApps Readiness Community Call PowerApps edX Course Developing Business Applications with Microsoft PowerApps, CDS, and Flow DAT227 https://www.edx.org/course/developing-business-applications-with-microsoft-powerapps-cds-and-flow Microsoft Learn – Canvas App Learning Path https://docs.microsoft.com/en-us/learn/paths/create-powerapps/ and… Continue Reading Julian Sharp’s Article on...

Read More
Biz Apps Readiness Community Call UK October 2018
Nov01

Biz Apps Readiness Community Call UK October 2018

Here are the resources from last month’s community call. New role based certifications and exams coming. In the past certifications have been very product focused and students have often had to learn additional topics just to pass their exams. Microsoft have completely rethought certification and training. Microsoft have undertaken a huge consultative exercise and have come up with… Continue Reading Julian Sharp’s Article...

Read More
Connected Field Service Training | Microsoft Dynamics 365 UK MCT
Oct29

Connected Field Service Training | Microsoft Dynamics 365 UK MCT

Microsoft have published a new learning path with 5 new modules on Microsoft Learn about using Dynamics 365 for Field Service to manage and monitor IoT devices Working with Connected Field Service for Dynamics 365 and Azure IoT This learning path introduces you to connected Field Service and Azure IoT. Included in this learning path is identifying exceptions, register and manage devices, remotely monitor and service equipment, and...

Read More
Future Decoded | Microsoft Dynamics 365 UK MCT
Oct29

Future Decoded | Microsoft Dynamics 365 UK MCT

If you aren’t coming to Future Decoded on Wednesday and Thursday this week at ExCel in London then I recommend you dial into some of the sessions at Future Decoded Live. If you are coming then come and try the Hands-on Labs on Level 3. There are labs for PowerApps, Flow and Dynamics 365. I’ll be there on Wednesday if you have any questions about BizApps… Continue Reading Julian Sharp’s Article on their...

Read More
Uninstalling Field Service | Microsoft Dynamics 365 UK MCT
Oct10

Uninstalling Field Service | Microsoft Dynamics 365 UK MCT

I am working on a project where we want to schedule a custom entity using Universal Resource Scheduling (URS) There isn’t a way to install URS on its own; URS is installed with Field Service and Project Service Automation. So I installed Field Service and I can see the URS managed solutions along with the Field Service managed solutions. However, I want… Continue Reading Julian Sharp’s Article on their...

Read More
The SiteMapName in the AppModuleSiteMap is null or empty
Oct09

The SiteMapName in the AppModuleSiteMap is null or empty

After upgrading a customer to 9.0 we had an error importing a solution containing an App into our production instance The error was 0x80050109 “The SiteMapName in the AppModuleSiteMap is null or empty” I checked the the SiteMap for this app does have a name but checking the customizations.xml there was no SiteMapName node in the exported… Continue Reading Julian Sharp’s Article on their blog

Read More
Upcoming changes to Trials and Common Data Service (CDS) environments
Oct05

Upcoming changes to Trials and Common Data Service (CDS) environments

Microsoft are making a number of changes to how trials are provisioned for Dynamics 365 and CDS. The first change has been announced – please read https://blogs.msdn.microsoft.com/crm/2018/10/05/announcing-changes-to-new-trials-and-new-cds-orgs/ Expect more changes to come If you are a Microsoft partner you can make use of https://demos.microsoft.com/

Read More

Microsoft Dynamics 365 UK MCT

I was asked today for training on Gamification. Gamification is an add-on for Dynamics 365 for Sales that motivates and encourages your sales, and wider employee groups, to work together. What I like about gamification in Dynamics 365 is that it is not just aimed as individual sales people. The idea is that you create teams from across the business and… Continue Reading Julian Sharp’s Article on their...

Read More
Biz Apps Readiness UK Community Call 12th October
Oct05

Biz Apps Readiness UK Community Call 12th October

Don’t forget the next UK Community call next Friday at 12pm BST We’ll talk about the recent changes to learning and training Register here If you missed last month’s call you can watch the recording here Like this:Like Loading… Related About Julian Sharp I have worked with Dynamics CRM… Continue Reading Julian Sharp’s Article on their...

Read More
Missed Ignite?–come to the Global MCT Summit 2018
Oct02

Missed Ignite?–come to the Global MCT Summit 2018

If you missed Ignite or just want more awesome rollercoaster action, there is still time to sign up for the Global MCT Summit at Phantasialand near Cologne in Germany from 22nd to 26th October. You can come and hear me speak about Dynamics 365, Field Service and IoT and integrating Dynamics 365 with Azure. Alternative speakers are available… Register at

Read More
Dynamics 365 Readiness UK Community Call September 2018
Oct02

Dynamics 365 Readiness UK Community Call September 2018

Here are the resources I mentioned from the UK Community Call last month Learning Where to find training and learning New Stuff Where to find out about new features and monthly updates Things I look at Daily What you can look at in short chunks Events In person where you can learn from others Community I’m a big fan of communities so here are some blogs… Continue Reading Julian Sharp’s Article on their...

Read More
Microsoft Ignite 2018 Report | Microsoft Dynamics 365 UK MCT
Oct02

Microsoft Ignite 2018 Report | Microsoft Dynamics 365 UK MCT

Summary Microsoft Ignite September 2018 was an incredible event with over 26,000 attendees, loads of announcements with useful technical content. Below are the key takeaways, for me as someone working in the BizApps space and involved with training. Microsoft Learn Microsoft recognize there an existing and growing skills gap in a cloud-based world and have created a new learning… Continue Reading Julian Sharp’s Article on...

Read More
Dynamics 365 Readiness UK Community Call
Sep11

Dynamics 365 Readiness UK Community Call

I will be taking part in a monthly community call to discuss all Business Applications readiness. The aim is to help people to get up to speed and stay there! The first call will go over the resources available that I find helpful such as: Dynamics Learning Portal Microsoft Virtual Academy Customer Engage Tech Journey Blogs Training Partners Events and many… Continue Reading Julian Sharp’s Article on their...

Read More
Interesting post by Joe on Azure with Dynamics 365
Nov16
Read More
Exam Brain Dumps | Microsoft Dynamics 365 UK MCT
Mar23
Read More
MCSA and MCSE Certifications for Dynamics 365
Mar21
Read More
Microsoft Online Proctored Exams | Microsoft Dynamics 365 UK MCT
Feb02
Read More
CRM 2016 Sales and Pre-Sales Assessments
Feb02
Read More
Microsoft Dynamics CRM 2016 exams released
Feb02
Read More
New developer exam for CRM 2016 please
Jan12
Read More
MB2-709 Microsoft Dynamics Marketing exam passed
Jan12
Read More
Microsoft Dynamics Sure Step | Microsoft Dynamics 365 UK MCT
Jan12
Read More
What have I been up to
Jan12

What have I been up to

Read More