Microsoft Dynamics 365 is a leading CRM package, and its web interface packs a great deal of power and flexibility. But what if you don’t like they way that it looks, or you want to streamline it a bit for some users or functions?
Although it may not be apparent to first time users, there are…
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James Townsend is founder and president of InfoStrat, a Microsoft partner in Washington, DC. He writes on software and other technology topics such as government computing, grant management, and CRM.