Adding Personalisation To Surveys – Microsoft Forms Pro – YouTube



If you’ve used Microsoft Forms, you’ll know it’s pretty straightforward to use and provides you with a quick tool to create surveys and forms to send to people. Enter Microsoft Forms Pro, which is currently in PREVIEW mode, and it’s looking more interesting. Given the name, there will most likely be a cost associated in the future, but for now it’s something that can be tried and tested at no cost. Being a huge fan of marketing, Voice of the Customer and anything related to improving a customers journey, and I wanted to take a look at what it has to offer.

This video will walk through adding personalisation to your surveys by adding in values from a related case, and from the related user record in the form of a case owner.

Thanks for watching. You can find me in the following places:
Website: https://meganvwalker.com
Twitter: http://twitter.com/meganvwalker
LinkedIn: http://linkedin.com/in/meganwalker
Subscribe to my blog at: https://meganvwalker.com/subscribe-new-articles/

#EmojiMegs #PowerPlatform #MSDynCRM #MSDyn365 #D365

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More About This Author

Megan V. Walker
Megan V. Walker⭐️Microsoft Dynamics CRM/D365 Functional Consultant ⭐️
I love learning, and helping others in the process. I often search for solutions and find an answer that is so technical I ‘think’ it might be the right answer, but it’s just over my head. Hopefully my way of explaining things can help people no matter their level of understanding.

Author: Megan V. Walker

I love learning, and helping others in the process. I often search for solutions and find an answer that is so technical I ‘think’ it might be the right answer, but it’s just over my head. Hopefully my way of explaining things can help people no matter their level of understanding.

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